How to Start a Tour & Travel Business in UAE

Author: Andreea Andron
Published: March 12, 2024

Overview of UAE Tour and Travel Industry

The tour and travel industry in the UAE has witnessed a significant rise in luxury and experiential travel. The market is estimated to generate revenue of US$1,447 million in 2024 and to grow at a rate of 2.99% per year between 2024 and 2028, resulting in a projected market volume of US$1,628 million.

The UAE has emerged as one of the top ten tourism destinations in the world, thanks to its modern infrastructure, world-class hotels and restaurants, shopping destination, and safe and inviting atmosphere for visitors.

Due to the government's ongoing support, it has also significantly propelled cultural and entertainment activities in the UAE, giving rise to world-class exhibitions and live events that cater not only to local residents but also to tourists who are interested in these types of activities.

If your goal is to provide services to both local and international clients, you have unconstrained possibilities for capitalizing on this growing industry.

Business Setup Options

If you are considering setting up a tour and travel business in the UAE, you should opt for an instant business license from SPC Free Zone, which allows you to choose from multiple business activities under a single license.

Business Activities for Tour & Travel Companies

7020.52 – Tourism & Recreation Consultants

This is a business activity that encompasses the expertise of professionals that have a deep insight into the UAE tourism and recreation market. They have the ability to identify tourist preferences, consumer behavior, spending habits, and other economic factors.

Services Provided

These consultants provide support in:

In addition, these consultants establish strong partnerships with relevant government bodies in order to promote the local culture and attractions that correspond with the desires and requirements of local communities.

They help clients deal with complicated legal and environmental duties to reduce risks and ensure long-term success because they have a deep knowledge of sustainable practices and adhere to regulatory standards. In general, tourism and recreation consultants have a significant impact on nurturing collaboration, driving innovation, and promoting responsible tourism practices that are mutually beneficial to visitors and the local community in the UAE.

Specific Capabilities

Tourism and recreational consultants are able to guide businesses in their organizational structure by outlining strategies that can include:

Excluded Activities

This category does not include activities such as:

Regulatory Requirements

Requirement Status
Third-party Approval Prior approval required from Tourism Department (TD)
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

7910.00 – Travel Agency and Tour Operator Activities

Within this category are the activities of businesses that are primarily engaged in selling travel, tour, transportation, and accommodation services to the general public as well as corporate customers. The process of planning and putting together tours for sale through travel agencies or by agents like tour operators themselves also falls under this umbrella.

Regulatory Requirements

Requirement Status
Third-party Approval No third-party approval required
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

7911.00 – Travel Agency Activities

This category facilitates organizing travel plans for both individual and business clients, a prominent component of travel agency activities.

Services Provided

Travel agencies:

Regulatory Requirements

Requirement Status
Third-party Approval Prior approval required from Tourism Department (TD)
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

7911.01 – Activities of Agencies Primarily Engaged in Selling Travel, Tour, Transportation, and Accommodation Services

This category primarily focuses on the activities of agencies that sell a variety of travel-related services to both the general public and commercial clientele. The activities under this category encompass a diverse range of customized solutions that make it easy for customers to schedule flights, tours, transportation, and hotels, resulting in more enjoyable travel experiences.

Regulatory Requirements

Requirement Status
Third-party Approval Prior approval required from Tourism Department (TD)
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

7912.00 – Tour Operator Activities

This category of business covers tour operator activities. Organizing tours is what this activity entails. The majority of tour operators either market their tours directly or associate with travel agencies.

Services Provided

A well-planned tour will typically cover:

For individual, group, and corporate clientele, tour operators prepare detailed itineraries that cater to a broad variety of interests. Whether exploring local gems or embarking on international adventures, tour operators play a pivotal role in orchestrating memorable and immersive travel experiences for their clients.

Regulatory Requirements

Requirement Status
Third-party Approval No third-party approval required
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

7912.01 – Arranging and Assembling Tours

Tours sold through travel agencies or directly by tour operators require careful preparation and coordination to offer memorable experiences. The itineraries are carefully planned and usually involve:

Whether it's a leisurely retreat, an adventure-focused trip, or a cultural immersion, tours focus on providing tourists with exceptional experiences by working with local suppliers, planning logistics, and making sure everything operates efficiently.

Regulatory Requirements

Requirement Status
Third-party Approval No third-party approval required
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

7912.02 – Inbound Tour Operator

The business covering the activity of an inbound tour operator ensures that tours can be arranged for local and international clients to promote the UAE.

Services Provided

Usually, these tours include:

These tours are conducted for leisure travelers and corporate clients.

Inbound tour operators curate and sell tour packages by leveraging their local expertise and, if necessary, procuring permits to organize specific activities for clients or business travelers.

Regulatory Requirements

Requirement Status
Third-party Approval No third-party approval required
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

7912.03 – Outbound Tour Operator

This category covers outbound tour operators that specialize in creating customized travel experiences for discerning clients in the UAE who are keen to see places outside of the country's borders.

Services Provided

These tour operators:

These carefully planned trips include a variety of services, such as:

Regulatory Requirements

Requirement Status
Third-party Approval No third-party approval required
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

7912.04 – Educational & Recreational Tours Organizing

This category covers the activity of organizing educational and recreational excursions that usually include local and international tours for students. These tours are meticulously organized and put together, which can be booked either through travel agencies or directly from tour operators.

Tour Types

The tours transcend conventional tourism:

Services Provided

These tours provide a comprehensive package that can include:

Regulatory Requirements

Requirement Status
Third-party Approval No third-party approval required
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

7990.00 – Other Reservation Service and Related Activities

This category covers activities that involve a range of offerings intended to make travel and leisure experiences more convenient for individuals and groups.

Services Included

This category includes:

Excluded Activities

This category does not include:

Regulatory Requirements

Requirement Status
Third-party Approval No third-party approval required
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

7990.01 – Provision of Other Travel-Related Reservation Services

This category covers the provision of other travel-related reservation services that comprise a wide array of services designed to streamline and improve the travel experience for both individuals and organizations.

Services Provided

This activity involves reservations for:

Excluded Activities

This category does not include:

Regulatory Requirements

Requirement Status
Third-party Approval No third-party approval required
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

7990.04 – Provision of Visitor Assistance Services

This category covers the provision of visitor assistance services, which is a critical component of the travel business. This activity ensures that visitors have the necessary information and support throughout their travel.

Services Provided

This includes:

Businesses operating with this activity provide knowledgeable assistance to tourists, allowing them to confidently navigate through the local environment, develop a greater understanding and admiration for the destinations they explore.

Excluded Activities

This category does not include:

Regulatory Requirements

Requirement Status
Third-party Approval No third-party approval required
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

7990.05 – Tourism Promotion Activities

This category primarily involves tourism promotion activities, which are an essential component of destination marketing strategies. The objective is to implement marketing efforts that stimulate a positive image of local attractions and entice visitors via well-planned marketing campaigns and promotional initiatives.

Promotional Strategies

A variety of promotional strategies are employed, encompassing:

The objective is to present prospective travelers with personalized information about distinctive landmarks, cultural attractions, and world-class leisure prospects. The aim of conducting tourism promotions is to rouse interest and motivation to visit and investigate.

Promotional activities for tourism are crucial as they can create demand, generate interest, and ultimately propel economic development via increased traveler spending and investment by emphasizing the unique qualities and allure of a particular destination.

Excluded Activities

This category does not include:

Regulatory Requirements

Requirement Status
Third-party Approval No third-party approval required
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

9000.14 – Event Organizing

This category of business covers activities for event organizing. This can include operating facilities and providing services based on cultural and entertainment initiatives appealing to customers.

Activities Covered

Conducting this type of business encapsulates:

Given the rapid rise of this type of business, it is also seen as a tourism promotion for customers to flock to the UAE. The growing popularity of this type of activity has significantly contributed to the infrastructure of event organizing in the UAE, especially on a global scale.

Specific Event Types

The activities that are usually classified in this business include:

Excluded Activities

This category does not include activities such as:

Regulatory Requirements

Requirement Status
Third-party Approval No third-party approval required
Filing of Economic Substance Return Exempt
Anti-Money Laundering Compliance Exempt

Additional Resources

Did you find what you were looking for? Explore the other guides in our Activity Hub for exploring unique business ideas in Dubai and navigate the essentials of business setup with ease.

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