Dedicated Account Manager Service at SPC Free Zone

Overview

The Dedicated Account Manager service at SPC Free Zone provides entrepreneurs with access to a dedicated Relationship Manager (RM) who delivers comprehensive support throughout the year for your business. From streamlining your business setup process to guiding you through the submission of applications via the SPC Free Zone portal, your Relationship Manager serves as your right-hand guide.

Service Description

With this service, an entrepreneur at SPC Free Zone is eligible to access a dedicated Relationship Manager (RM) who provides you comprehensive support throughout the year for your business. From streamlining your business setup process to guiding you through the submission of applications via the SPC Free Zone portal, your Relationship Manager is your right-hand guide.

Pricing

Service Component Cost
Base Service (up to 3 stakeholders) AED 3,000 per year
Each Additional Stakeholder AED 1,000 per year

Fees: AED 3,000 per year for up to 3 stakeholders. AED 1,000 per year for each additional stakeholder.

How to Obtain This Service

Step 1: Submit Details and Payment

Submit stakeholder details and your annual payment for the service.

Step 2: Application Processing

SPC Free Zone processes your application.

Step 3: Manager Assignment

Your dedicated account manager will get in touch with you.

Required Stakeholder Details

To apply for this service, the following information is required from your end:

Benefits of Having a Dedicated Relationship Manager

A relationship manager contacts you via your favourite multiple communication channels: WhatsApp, Phone, Email, In-person at the Free Zone office.

Key Perks

The Relationship Manager assists you with:

Service Advantages

With a Relationship Manager

You don't have to continuously follow up and check for updates.

You receive instant support with ease and speed.

Communication Channels

Your Relationship Manager is accessible through multiple communication channels:

Frequently Asked Questions

What does the dedicated Account Manager help me with?

You'll get access to year-round support, end-to-end application support (with renewals, licensing, amendments, registrations), quicker application processing, and instant real-time updates.

How much does this service cost?

The service costs AED 3,000 annually for up to 3 stakeholders. If you wish to add more stakeholders, an additional charge of AED 1,000 per stakeholder may be applicable.

Who counts as a stakeholder?

A stakeholder refers to any shareholder or partners for whom the Account Manager will provide their services to.

How can I communicate with the Relationship Manager?

You can communicate with the Relationship Manager through your preferred mode of communication – whether that's WhatsApp, phone, email, or in-person visits to the SPC Free Zone.

Is the Relationship Manager service limited to only the initial company setup process?

No! This service covers support throughout the year, even after your company has been established. So whether you need to amend details, hire employees, renew your license, or get your documents attested, this service offers quick support for all your needs.

What happens if I want to add more than 3 stakeholders?

Please note that adding any additional stakeholders (beyond the first three stakeholders) is subject to an additional cost of AED 1,000 per year.

Does the Relationship Manager expedite processing times?

A major benefit of availing this service is enjoying a quicker processing time for all your applications as your Relationship Manager constantly checks in on your behalf regarding any updates. However, please note that the documentation still needs to be correct from your end.

Related SPC Free Zone Services

SPC Free Zone offers additional value-added services to support your business:

Contact Information

Interested in connecting with your own Relationship Manager? Contact SPC Free Zone to get started with this service.